Accept user inquiries, answer technical questions and provide product-related knowledge; arrange visits to the on-site production equipment of nearby enterprises; tailor factory establishment plans for customers.
⚙️ Mid-sales support
Guide the layout of infrastructure, water, electricity and other processes; provide on-site guidance for equipment installation and commissioning; conduct on-site training for operators in each环节 of the production process; plan quality control, procurement and marketing-related schemes.
🛡️ Post-sales guarantee
Provide free equipment warranty for one year; assist users in formulating production process formulas; establish a complete customer file for better tracking services; supply various spare parts and molds on a long-term basis; the website provides an online customer interaction platform to promptly resolve customer problems; offer a customer message feedback system; provide the latest industry information and relevant materials of our factory.
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